RETURN POLICY
Last updated February 25, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
To return an item, place the item securely in its original packaging, and mail your return to the following address:
Cactus Cycling C;ub
Attn: Returns
P.O. Box 65124
Tucson, AZ 85728
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
● All memberships are non-refundable with the exception of a pro-rated credit for a Single to Family upgrade. Apparel with manufacturing defects can be returned for credit or exchange. Apparel can be returned for sizing on all accessories or short sleeve jerseys. Long sleeve apparel cannot be returned for sizing, but we will make all efforts to sell the item on the member's behalf on the website.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
info@cactuscycling.org
